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Video Chat Fatigue

May 06, 2020 • Sarah James

Video Chat Fatigue

With schools and a number of businesses closed to the public, many employees are relying on video chat platforms to remain connected.

Initially, connecting via video conference seems like a great and even fun solution to stay connected. After the novelty wears off, those new to working from home may find that meeting via Zoom, Skype, or other video chat program may begin to cause stress and anxiety or leave one feeling exhausted.  

According to an article in Psychology Today, one factor may be the presence of one’s own image when interacting with others. The constant self-awareness can limit a person’s ability to focus and be completely present in a conversation, making it even more challenging to read non-verbal cues from other participants. Additional stressors, such as delays and pixelated images, can further diminish the connection.

Some suggestions to alleviate video chat fatigue include:

  • Limit video calls to those that are necessary.
  • Cover the image of yourself on the screen with a sticky note.
  • Consider using the phone or working on shared files using clear notes to communicate.
  • Build in transition time between video meetings.

For additional information and suggestions, check out the Psychology Today article, “Why Video Chats are Wearing Us Out” as well as the BBC article, “The Reason Zoom Calls Drain Your Energy”.


Sarah James is a communications specialist at TASB HR Services. Send Sarah an email at sarah.james@tasb.org.


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Tagged: HR