Summer Leadership Institute FAQ

Providing exceptional customer support is important to us. This page is designed to answer some of the top questions we receive. If these do not cover what you are looking for, please contact us.

General

Where will SLI in San Antonio be held? Who is Convention Housing Management? Who is ConferenceDirect? Why do hotels fill up so fast?

Conference

When should I arrive in San Antonio or Fort Worth for SLI? Will there be a shuttle this year? What if I want to register new board members before the election or register someone under a different name and change the name after elections? Do I have to send a copy of my purchase order to TASB? How do I cancel a conference registration? Where do I mail checks for SLI registration? Can I pay the SLI conference registration fees onsite when I get there?

Hotel payment

I want to guarantee the hotel reservations by check not a credit card, what do I do? Where can I find a tax exempt form? What are my hotel payment options at check in? Can I use frequent traveler or rewards points to pay for my hotel reservation? I already booked a hotel room directly with a hotel but the rate is really high. How do I get the SLI group rate applied to my room?

Hotel reservations

Help, the rooms I select are gone before I complete the reservation process. I'm registered. How do I book my hotel? I have my hotel. How do I register for the conference? What is the best way to reserve a hotel room for SLI? I don’t know who from my district is attending yet, but I want to book hotels to make sure all my people get in. Is there a way to do that? How do I book a block of rooms? How does SLI Housing & Travel process room requests? I am an Administrative Professional booking hotel accommodations for someone else. How do I make their hotel request? I called the hotel and they don't have my reservation. Should I panic? Can I make changes to my SLI Housing reservation directly with the hotel? Where are SLI hotels located?

Wait list

How do I make a wait list request? How close am I to the top of the wait list? How will I know my wait list request has been fulfilled? The hotel I want isn’t available. Can I get on a wait list? What if my wait list request is fulfilled and I no longer need a hotel reservation? Why are there no rooms when I log in to book?

Still have more questions?

For additional information about this event, contact us directly for support at 800.580.8272.

Thank you to our 2019 Sponsors