Summer Leadership Institute
Frequently Asked Questions

Providing exceptional customer support is important to us. This page is designed to answer some of the top questions we get. If these don't cover what you are looking for, contact us.

Who is ConferenceDirect?
Why do hotels fill up so fast?

Waitlist questions

The following waitlist Questions can all be answered on the Good Things Come to Those Who Waitlist page?

  • The hotel I want isn't available. Can I get on a waiting list?
  • How do I make a waitlist request?
  • How close am I to the top of the waitlist?
  • How will I know my waitlist request has been fulfilled?
  • What if my waitlist request is fulfilled and I no longer need a hotel reservation?
  • How do I cancel my waitlist request?
What are the waitlist policies?

Hotel and reservation questions

I'm registered, how do I book my hotel?
I have my hotel, how do I register for the conference?
What is the best way to reserve a hotel for SLI?
I don't know who from my district is attending yet, but I want to book hotel rooms to make sure all my people get in, is there a way to do that?
How do I book a block of rooms?
How does SLI Housing and Travel process room requests?
I have already booked a hotel through SLI - how can I change or cancel my booking?
I am an Administrative Professional booking hotel accommodations for someone else, how do I make their hotel request?
I called the hotel and they don't have my reservation! Should I panic?
Can I make changes to my SLI Housing reservation directly with the hotel?
Where are SLI hotels located?

Hotel payment questions

I want to guarantee the hotel reservations by check and not by credit card, what do I do?
Where can I find a tax exempt form?
What are my hotel payment options at check-in?
Can I use frequent traveler or rewards points to pay for my hotel reservation?
I already booked a hotel room directly with a hotel but the rate is really high. How do I get the SLI group rate applied to my room?

Conference questions

When should I arrive in San Antonio or Fort Worth?
Will there be a shuttle this year?
Is there a way to register for the conference under a different name and then change the name once elections are over?
How do I cancel a conference registration?
Do I have to send a copy of my purchase order for conference registration?
Where do I mail checks for conference registration?
Can I pay for the conference onsite?

Still have more questions?

Contact us directly for more support.
ConferenceDirect: or 866.557.0940
TASB Registrar/MyTASB: or 800.580.8272
SLI Meeting Planner: or 512.505.2461
SLI Program Manager: or 512.505.2462

Thank you to our Summer Leadership Institute Sponsors